Satisway is a company specialized in satisfaction measure
It was founded in 2009 by a team of specialists in the field, to realize a simple idea: using the benefits of Internet, putting satisfaction measures in range of any company welcoming clients.
The measurement of satisfaction.
The measure of customer satisfaction is at the heart of quality strategies. All businesses are concerned, whatever their size. When it is made possible for customers to express themselves in an objective and structured survey, discoveries are possible. To conclude, the customer is certainly the most unifying internal strength of a business. What better tool of collective mobilization for it than measuring accomplished progresses?
Who we are
A team of experts in the measure of satisfaction
Christian Mathieu, President of Satisway, has built the satisfaction measurement or internal audit systems of several multinationals. With his SSII Infolab Industrie, he conceived and developed Satisway’s hardware structure.
Frédéric Lefebvre-Naré, Satisway’s Business Development Manager, his directing since 1996 a business consultancy office in social statistics & marketing. It is our expert regarding the surveys’ writing and analysis.
The 9 business associates of the Satisway SAS, physical or moral persons, bring complementary competence in sales marketing, international strategy studies. Sébastien Boyer, team member since the very beginning, is the founder of the L’Observatoire de la Satisfaction.
We conclude Business Development partnerships with experts in each sector where the Satisway survey is already available.